Delete your account

This page explains how to delete your account in the app "Parkoshare: Parkplatz teilen" and what happens to your data afterwards. The app is provided by Parkosecure GmbH, Regensdorf, Switzerland.

In the app or in your browser

  1. 01 Open the Parkoshare app or app.parkoshare.ch and sign in.
  2. 02 Go to "Profile" and then "Security & account".
  3. 03 Tap "Delete account", enter your password and confirm with "Delete permanently".

Your account cannot be deleted while a booking is not yet completed, a dispute is open or a payout to you is still pending.

Without the app

Email support@parkoshare.ch from the address of your account with the subject "Delete account". We will delete the account and confirm this to you by email. We may ask for proof of your identity.

What is deleted

  • You are signed out on all devices immediately and your account is deactivated.
  • Your listings are archived and can no longer be booked.
  • After 30 days, your name, email address, mobile number, company name and password are anonymised.

What we keep

  • Booking, payment and accounting records: 10 years (statutory retention under Art. 958f of the Swiss Code of Obligations).
  • Check-ins, chat messages, disputes and reviews: as long as they are needed as evidence, at most until the retention period of the related booking ends.
  • Server logs: at most 90 days. Payment events from Stripe: 1 year.

Quick checkout without an account

Without an account, the app only stores a random guest ID on your device. It is removed when you uninstall the app. Booking records are kept as described above.

Questions

You can find more details in the privacy policy of the app. For questions, reach us at support@parkoshare.ch.